Privacy Policy

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues

We do not sell your personal information. We may share your information only:

• With payment processors (Bank of America) to process transactions
• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption and security protocols to protect your data.

You have the right to:

• Access and update your personal information
• Delete your account and personal data
• Opt-out of marketing communications
• Request a copy of your data

We may use third-party financial data providers, including Plaid, to support account-linking and related services. If enabled, we collect and process data received from these providers to deliver product features, improve security, and comply with legal obligations.

• We use financial data only for the services you request and for authorized operational purposes.
• We do not sell consumer financial data.
• We require encrypted transport for financial-data traffic and use encrypted storage for systems that persist this data.

We retain personal and financial data only as long as needed for product operations, legal obligations, and legitimate business purposes. Retention periods may vary by data category.

• Account profile and service data are retained while your account is active.
• Certain records may be retained longer when required by law, fraud prevention, or audit obligations.
• When deletion is requested and applicable, we delete or de-identify data from active systems, with provider backup deletion following normal backup lifecycle windows.

To request account or data deletion, contact us at team@rationa.ai.

If you have questions about this Privacy Policy, please contact us at: